PetsPEMF Pad Support


PetsPemf Pad Support – Small & Large

Welcome to the PetsPemf Pad support page. Here you will find quick start steps, official manuals and videos to help you use the pad safely and effectively.


1. Official User Manuals & Guides


2. Official Video Guides (YouTube)

  • How to Use and Control the PetsPemf Pad (Full User Guide)
    A short video that shows charging, using the app, connecting via Bluetooth, selecting programs and stopping a session.
  • How to Use the Test Tube (Coil Checker)
    Video showing how to use the magnetic test tube to confirm the pad is working correctly.

4. Basic Setup – First Time Use

Follow these steps the first time you use your PetsPemf Pad. Always read the full user manual before use.manuals+3

  1. Charge the Pad
    • Connect the supplied charging cable to the control box.
    • Charge until the orange light turns off (this indicates a full charge).
  2. Download the PetsPemf App
    • On your smartphone or tablet, open the iOS App Store or Google Play Store.
    • Search for “PetsPemf” and install the official app.
  3. Open the App and Enable Bluetooth
    • Turn Bluetooth on in your phone settings.
    • Open the PetsPemf app and follow the on‑screen instructions (accept Terms & Conditions, allow any required permissions such as location on Android).
  4. Wake Up the Device
    • Double‑tap the control box on the pad.
    • You will feel double vibration, confirming that the pad is awake and ready to connect.
  5. Connect the Pad to the App
    • In the app, press CONNECT.
    • Wait until the app finds and pairs with your PetsPemf Pad.
  6. Start a Session
    • In the app, select a program (e.g. for relaxation, pain support, recovery – see user manual for details).
    • Set the duration and tap START.
    • The session starts with a single vibration and the indicator light will blink during the session.
  7. Stop a Session
    • You can stop at any time by pressing STOP in the app,
    • or by double‑tapping the control box (you will feel a double vibration).

5. Placing the Pad for Your Pet

Use the pad on a flat, comfortable surface and let your pet relax on it during the session.

  • Place the pad under or over the animal, ideally when they are resting or sleeping.
  • You can put it on the floor, pet bed, crate, transporter, or in a vehicle, as long as the surface is flat.
  • Do not place metal objects between your pet and the pad.
  • For best results, your pet should be directly on top of the pad, or within about 30 cm (11 inches) from the coils.​
  • Keep your pet well hydrated while using the pad.

6. Safety & General Advice

Please follow all safety instructions provided in the official user manual.manuals+2

  • Do not disassemble or modify the device.
  • Do not use the pad near water or when the pet is wet.
  • Use only on flat surfaces and avoid placing the pad on sharp or very uneven objects.​
  • Avoid direct ironing or high heat on the printed area of the pad cover.
  • Consult your veterinarian if your pet has any serious medical conditions, implants, or if you are unsure whether PEMF is suitable.